Get the most out of Collabaro
Collabaro is one of the best service platforms for collecting data out in the field, and if you’ve just made the switch, you will want to get your field service professionals up to speed as quickly as possible.
Our training guides and short video tutorials cover everything from getting started as either a technician, service controller or manager, to more advanced topics such as reporting and Client Portal management.
Guides & Videos
The videos are designed to give a broad overview of each topic together with step-by-step guides on how to complete a range of tasks.
These are ideal for refresher training and getting started with the basics.
One-to-one training sessions
Customised Remote Learning
Our remote training courses are delivered using Teams and cover a wide variety of basic and advanced learning topics specifically tailored for the needs of each of our customers.
Training includes a live demonstration of the systems, with a live Q&A. All sessions are recorded together with a searchable transcript and made available to our customers for future reference.
Benefits of Online Learning
The access from anywhere and the Time-Saving nature of online learning makes it Cost-Effective, Flexible and Practical to deliver.
In-person on-site classroom training
Customised Classroom Training
We have on-site training available covering a whole variety of basic through to advanced learning topics tailored for each of our customers.
Training includes sessions specifically for technicians, service controllers and managers, with hardware available to make the sessions engaging with hands-on exercises.
We aim to make the sessions as interactive as possible with live Q&A.
Benefits of Classroom Learning
For many people, nothing beats interacting in person. It promotes collaborative learning, organisational skills and critical thinking skills.
Online vs Classroom Training.
Which One’s Better?
There is no right or wrong answer. We cater for both styles of learning because we understand our clients need flexibility. If you have a large team that is geographically spread, online learning might be best suited for your organisation.
For many people, nothing beats interacting in person with the instructor, as a healthy percentage of communication includes body language and other nonverbal cues. For such people, physical classrooms and instructor-led classes may be preferred.
Benefits: Online Training
If you have a large team of field service professionals that are geographically spread, online learning might be best suited for your organisation.
Benefits: Classroom Training
If you have a small team of field service professionals with varying degrees of experience, that learn at different speeds, a classroom environment might be better suited