Automated Customer Billing

Because your projects often run for months and involve multiple sub-contractors, vessels, materials, and change orders, they are particularly prone to leakage, with industry estimates suggesting 3–10% of the project value can be lost.

Collabaro has features that can reduce leakage around overpayments to technicians or that arise from under billing clients.

Timesheets - maintain robust, transparent, auditable records of sub-contractor technician activity

Technicians record the start and end time for each activity on a personal timesheet on their mobile device and sign-off each shift. These times are approved by project managers who review shifts, approving or amending times (if required) from the desktop. We track the actual time a task was started as well as the latitude, longitude and altitude of the technician at that moment.

Labour cost tracking - spot technician billing anomalies before payment

Timesheet data is translated into labour costs using individual technician rates and flexible rules. Day or hourly rates can be applied and different rates for working, standby, training, travel & project management can be applied, if required. Power BI reports provide rollups for projects, periods and technicians making it easier identify potential overpayments, whilst tracking overall labour costs against budget. Cross-referencing technician invoices becomes straightforward. AI can be employed to identify anomalies such as excessive shift hours, breaches of consecutive days worked rules, illogical mobilisation/demobilisation sequences and unusual labour rates being employed, giving senior managers confidence that technicians are being correctly paid.

Notifications - be aware of significant changes that may affect revenue

Project managers can be automatically notified by Collabaro when technicians start recording standby time, if the severity of a repair is greater than the current scope or if project specific time budgets are exceeded. Our SmartTask™ workflows can apply rules (that you set) to trigger notifications when technicians meet scenarios that require a review and possible client authorisation before continuing.

SmartTask™ workflows - reduce client invoice repudiations and warranty claims

This (new for the 2026 season) process is empowering technical managers, enabling them to compose structured but flexible processes that guide field technicians through even the most involved client repair or testing protocols. You can be confident that technicians will collect the images, environmental readings and batch numbers needed to satisfy your client that the work has been completed professionally. Collected data can be viewed in real-time (subject to network availability), providing confidence that the images are at the standard required, ensuring no return to the asset will be required.

Integrate your finance system

Create customer invoices automatically using business rules and data captured by your field workers.

Create Customer Business Rules

Configure each customer with labour rates, travel rates, parts costs, time increments and out-of-hour rates for automated customer billing.

Real-time Profit Analysis

understand the percentage margin and monetary profit per job for easy management analysis.

Create Consolidated Invoices

Create customer groups and consolidate hundreds of jobs into one convenient pre-advice invoice, capturing changes made during agreement with your customer.